Since joining the VW Group, my focus has shifted to user interaction design, customer research, user testing, product strategy, and management.
Currently, I lead a team that maintains consistency and implements new features across the Volkswagen and Audi owner portals (US and Canada). My role also includes facilitating design reviews with stakeholders and collaborating closely with product managers, product owners, developers, copywriters, and leadership.
Working in a scaled agile framework allows our UX team to partner alongside PMs and POs to prioritize design work, establish testing plans, and walk our dev teams through designs to make handoff as smooth as possible.
During my time at Cvent, I’ve contributed and led projects that have made a positive impact and optimized processes across the company.
My role included developing low/high fidelity wireframes, building interactive marketing campaigns in HTML and CSS, and collaborating with teams in the US, UK, and India to accomplish projects.
I worked hand in hand with the dev and engineering teams to build responsive news briefs for clients. Together we analyzed data and to refine the overall experience of the product.